Buchan Blog

When you are exploring the idea of building a custom home with us, the first step is an introductory meeting with our CEO Heather Dosch. This meeting is held in our new Interiors Showroom located at our office in Bellevue and our time together is spent learning more about your custom home vision and offering […]

Remember that the world has bigger problems than the daily challenges that make up our work. Keep perspective. Don’t take yourself too seriously. Laugh ever day.

Know and practice the safety procedures for your job. Watch out for the safety of your teammates as well, for we’re all part of the BUCHAN family. Never take shortcuts that compromise your safety or that of your teammates.

Stay happier, healthier and more productive by balancing your time between work, community activities, family life, emotional/spiritual development and physical fitness.

What got us here is not the same as what will get us to the next level. Be inspired by the opportunities that change brings, rather than stubbornly hanging onto old ways of doing things. Get outside your comfort zone. That’s where growth happens.

Treat every client, trade partner, and teammate with consideration and appreciation. Everyone is worthy of our respect and care.

Our clients expect us to respond to their questions and concerns quickly. Whether it’s in person, on the phone or by e-mail, be rigorous about response time. Getting back to everyone promptly, including your teammates and trade partners, is one way to demonstrate your passion for quality.

Catching people doing things right is more effective than catching them doing things wrong. Regularly give, receive and ask for meaningful acknowledgement and appreciation – in ALL directions – throughout our company.